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Training Courses

Enhance the skills of your credit and collections staff with expert training from ABC-Amega.

ABC-Amega Training Workshops

Our internal experts and external alliance partners can provide training on all aspects of the quote-to-cash process. From credit management and financial analysis, to collections best practices and negotiating skills, our workshops have been designed as full- or half-day programs. Many training sessions may also take place by webinar.

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Outside Collection Agency Procedures

An in-depth explanation of how outside collection agencies work, including an overview of a typical third-party collections process.

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Overview of the Legal Process

Learn when a lawsuit makes sense and has the most likelihood of success. A Business Bankruptcies program is also available.

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Telephone Collection Techniques

We’ll help your collections staff grow their confidence, effectiveness and productivity while educating them on best practices in telephone collections.

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Credit and Financial Analysis

Evaluate your current credit process and improve how credit decision making is handled. A Basic Financial Analysis program is also available.

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