Outside Collection Agency Procedures

Here’s your chance to find out what your Outside Collection Agency does to successfully collect your stubborn past due accounts.

Our presenter will take you step-by-step through OCA procedures, providing examples and insights from our years of experience in domestic and international collections.

This informative session covers:

  • Claim Placement: When and how you should place your delinquent accounts to ensure the greatest chance of collecting successfully
  • OCA In-House Collections: How your account will be handled by the collection agency
  • Attorney-Amicable Action: When and why the OCA would hand-off your account to an attorney
  • The Legal Process: What to expect when the attorney recommends suit; how to decide if it’s worthwhile pursuing; and what’s next when you say “Yes”
  • Standard Reporting: How the OCA keeps you “in the loop”
  • Brief review of US Bankruptcy Chapters 7 and 11
  • Q & A: You’ll have plenty of time to ask questions

To host the OCA Procedures workshop for your staff, contact us.

Host the Workshop