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About ABC-Amega

Equal Dedication to Recoveries and Relationships Since 1929

We’re Committed to Helping You Make Good On What You’re Owed

Making Good On The Promise

These five words are more than our corporate tagline; they encapsulate the essence of what we do at ABC-Amega. From empowering credit professionals to make better credit-granting decisions to collecting on the debts our clients are owed around the world, we operate with a strong commitment to service, quality and innovation. This is ABC-Amega. Who we are and what we do. We look forward to helping you make good on the debts you’re owed without settling for anything less than extraordinary service.

ABC-Amega is part of Cadex Solutions Corporation. Cadex helps companies reduce the complexity between order placement and payment processing through proprietary technology and comprehensive order-to-cash management solutions.

Core Values

We believe our success can be attributed, in part, to the values we possess. ABC-Amega’s core values are more than words on a poster in the breakroom and on a page of our website, they are actionable and memorable statements that help shape and define our company culture.

The People Who Keep The Promise

A mission-driven organization means everyone working together. Here’s the team dedicated to keeping the promise to our clients.

John Fisher, Chief Executive Officer
Chief Executive Officer
Paul Catalano - President
Robert States - Chief Financial Officer
Chief Financial Officer
Domenic Di Loreto - Senior Vice President, Business Development
Senior Vice President, Business Development
Michele Gerst - Vice President, Global Operations
Vice President, Global Operations
Dan Pike - Director, Motor Credit Services
Divisional Vice President, Credit Services
Tom Riker - Senior Vice President, National Account Management
Senior Vice President, National Account Management
Riki-Lee Ritz - Vice President & Managing Director, International
Vice President & Managing Director, International
Jason Szwed - Vice President, Client Services
Vice President, Client Services
Melinda Cristler - Human Resources Manager
Director of Human Resources
Krista Glenn - Director of Marketing
Director of Marketing
Ed O'Keefe - Director of Application Development
Director of Application Development
Beth Stair - Controller
Michael Meyers - Director, Systems and Member Group Services
Director, Systems and Member Group Services
Bob Tharnish - Senior Vice President, Attorney Network Services
Senior Vice President, Attorney Network Services
David Herer - Strategic Advisor
Strategic Advisor

Company News and Industry Insights

After 95 years in the commercial collections industry, we’ve collected a bit more than unpaid debt. We collected expertise and we put it to use for our clients each and every day.

Press Releases Articles Webinars Industry Accreditations Strategic Alliances

A History of Getting The Job Done For You

Founded in 1929 as The American Bureau of Collections, ABC-Amega has a rich history of providing commercial debt collection, credit and receivable solutions for business-to-business clients around the world.


American Bureau of Collections founded in Buffalo, NY by Daniel Sandler



Certificate of Incorporation filed in the State of New York on March 1, 1932 for the American Bureau of Collections, Inc.


Irving Herer moves his family from Brooklyn to Buffalo and begins working for ABC


Irving Herer passes away suddenly; his son, Harvey Herer withdraws from the University at Buffalo to fill his father’s position as Office Manager


ABC expands service into foreign markets, collecting debt from companies overseas



Harvey Herer and Harry ‘Bud’ Brown purchase Buffalo office of the American Bureau of Collections


Credit Information division established with creation of Forms Manufacturers Credit Interchange (FMCI) group


ABC gains membership in the Commercial Collection Agency Association of the Commercial Law League of America (CLLA)


David Irving Herer, Harvey’s son, joins the company as Vice President and Counsel



ABC is awarded the U.S. President’s “E” Award for outstanding export service


SoftCall®, ABC’s accounts receivable portfolio management service, is introduced


ABC is awarded the U.S. President’s “E Star” Award for outstanding foreign marketing


Platinum Partner status is earned with the Credit Research Foundation



David Herer is name Chief Executive Officer of the American Bureau of Collections; Paul Catalano is appointed President


Web-based client access systems for commercial collections and SoftCall® service are introduced


The American Bureau of Collections is renamed The ABC Companies, Inc. and ABC-Amega, Inc. is established as its primary operating entity


ABC-Amega is one of the founding members of The International Credit and Trade Finance Association (ICTF)


Harvey L. Herer passes away on May 27


Company launches proprietary third-party collection system, ABC-Collect


International Association of Commercial Collectors (IACC) certification status is attained


The U.S. Department of Commerce names ABC-Amega a Strategic Partner of the International Trade Administration (ITA)


ABC-Amega is certified by the Commercial Collection Agencies of America (CCA of A)


The company comes full circle with the purchase of SKO Brenner-American


ABC-Amega, Inc. is acquired by Trivest Partners

Join Our People-Focused Team

We’re not an ordinary call center. Learn more about what it’s like to work for a collection agency that puts people first.