Your customer isn’t always trying to avoid payment. Invoices go missing. Credits get misapplied. We understand that, and that’s why we always start with a problem-resolution mindset, and only escalate for attorney intervention when needed.
Collections is about more than making payment demands. It’s about communication.
Our people understand that it is 6 times more expensive to acquire a new customer than it is to keep a current one. This is why they will approach your customers with professionalism at all times.