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ABC-Amega Articles

ABC-Amega Articles

After more than 90 years in the commercial credit and collections industry, we know our stuff. But we believe it’s important for our clients to be educated as well.

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Collection Litigation: Court Costs and Suit Fees ›

Requirements for Debt Collection in the United States Collecting a creditor’s money as quickly and inexpensively as possible is the primary goal of every professional collection firm. There are times, however, when amicable collection attempts fail. The customer is still

Collecting By Phone: The Three-Step Process ›

Step 1: Planning & Preparation When preparing to make a collection call there are many things to consider, but none more important than understanding: What is the current status of the account? Before you pick up the phone, it’s critical

Six Tips for Making Collection Calls that Get Results ›

For most people, picking up the phone to call a customer and ask them for money isn’t the highlight of their day. In fact, in most overworked and understaffed credit departments, collection calls are placed dead last or fall off

Nine Collection Tips for Small Business ›

How to Collect More Delinquent Accounts In-House A recent survey conducted by the Credit Research Foundation (CRF) — National Summary of Domestic Trade Receivables  — revealed that on average 87% of accounts are current, while 0.4% are over 90 days

Evaluating Your OCA’s Performance ›

How do you know your OCA (outside collection agency) is meeting your needs? In our article titled Nine Guidelines for Selecting the Right Collection Agency, we shared nine things to consider when selecting an Outside Collection Agency (OCA). Once you’ve

9 Steps to Help Your OCA Help You ›

It’s the nature of the beast, the law of averages. Whatever you choose to call it – some of your accounts are going to end up past due. You’re going to have to call on a professional to help you

Credit & Collections Training & Education

To improve your collections process, get collection tips, learn about setting up a credit policy and more, subscribe to our e-newsletter and monthly webinars. Discover additional resources for improving your collections and credit strategies below:


A commercial collections leader, we recognize the importance that education and research plays in the industry. Browse our content library with articles on all areas of credit, collections, outsourcing, commercial law, country risk and more.

Training Courses

Enhance your staff’s skill set with ABC-Amega’s cost-effective virtual or on-site workshops in Credit and Financial Analysis, Telephone Collections, Collection Agency Procedures, the Legal Process and more.


Learn from industry experts in credit, collections, bankruptcy, commercial law, and economics. Our monthly webinar series keeps you in the loop on trending issues in the credit industry. Each webinar includes a valuable Q&A session and a copy of the presentation.

Glossary of Terms

Brush up on your credit and collections terminology. Cut through the jargon jungle and learn what d/p at sight and d/a payment terms actually means in international sales transactions.

Put our decades of commercial collections to work for your company.

Learn strategies for common challenges in credit, collections, and commercial trade.