Continuity During COVID-19
March 24, 2020
To Our Valued Friends & Clients,
The constantly evolving response to COVID-19 has added uncertainty to every aspect of our lives at work and home. Here at ABC-Amega, we are primarily concerned with the health and well-being of our employees, community and clients, just as we know you are. Along with that concern is our commitment to provide you with outstanding and uninterrupted service, under any circumstances.
As the impact of COVID-19 becomes more widespread and urgent, I want to make clear that ABC-Amega is actively implementing a continuity plan so that we will be able to make good on our promise to provide the accounts receivable management, credit and collections services you have come to rely on from us. This plan is a natural extension of our overall business contingency plans, upon which our daily business is based.
To ensure that we can provide you with such service, we have been planning this month to have our employees work remotely while maintaining the quality, security and integrity of our myriad business processes. As of Monday, March 23, our staff has been set-up to work from home.
While we operate remotely, you will be able to interact with our people through their normal work email and phone extensions. In addition to having increased our IT resources, configuring telephony, and assuring banking, print and mail continuity, we are working in compliance with any local, state and national jurisdictions to adhere to Do Not Call (DNC) restrictions as warranted in association with states of emergency.
Our goal is to meet your needs fully during this unprecedented time.
We are in this with you, and we wish you, your colleagues, and families well today and in the weeks to come.
David I. Herer
Chief Executive Officer