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When Your Customer Files Chapter 11

Originally published: July 2013

A Seven-Point Checklist to Help Protect Your Rights

You’ve been informed by your customer, who has past due accounts with you, that he has filed a Chapter 11 bankruptcy. What do you do now?

  1. Check to see if you have received the Bankruptcy Court Notice to Creditors. If you have not received the Notice, immediately contact the debtor and ask him for the bankruptcy case number and the court in which the bankruptcy was filed.

    • With this information in hand, call the clerk of the appropriate court and confirm that a filing has actually taken place. Confirm it was a Chapter 11 and ask when the bar date is for filing a proof of claim. Also ask if your company is on the list of creditors filed with the Court and request a copy of the Notice to Creditors.

    • The Notice to Creditors provides the specifics of the filing including the debtor’s Schedule of Assets and Liabilities. Carefully review the information on the Schedule to determine that outstanding debts owed to you are included, listed correctly and not marked “disputed, unliquidated or contingent”. Unliquidated claims are those for which a specific value has not been determined. Contingent claims are those that may only be owed by the debtor under certain circumstances. For example, where the debtor is a cosigner on another person’s loan and that person fails to pay.

    • If your claim is not listed on the Notice to Creditors, is listed incorrectly, or is designated as disputed, unliquidated or contingent, file a Proof of Claim (PoF) with the Bankruptcy Court before the bar date. If you don’t file a timely proof of claim, the court will consider the debtor’s Schedule of Liabilities accurate and make any distributions accordingly.

  2. Immediately stop shipments in transit and arrange for return to your warehouse. If the debtor receives and accepts the shipment, it becomes part of the bankruptcy estate, unless you can make a case under the right of reclamation (see #4 below).

  3. Stop all efforts to collect the past due account. The bankruptcy filing bars you from further action to collect on your debt.

  4. Prepare and send a Reclamation Notice for any goods shipped within the reclamation period.

  5. Review payments received from the bankrupt debtor within 90 days preceding the bankruptcy filing date. These may be subject to preference claims. However, do not automatically pay any preference demands as there are defenses against preference claims.

  6. Require cash in advance or COD terms if you continue to ship to the debtor after the bankruptcy filing.

  7. Participate in the initial Meeting of Creditors and, if you have a large unsecured claim, consider participating in the Unsecured Creditors' Committee.

Failing to do any of these seven tasks could jeopardize your ability to collect any part of your past due account once the Chapter 11 is confirmed by the Bankruptcy Court