Education for Credit & Collections Professionals

ABC-Amega offers free access to educational webinars produced by the Federation of Credit & Financial Professionals, a division of the Credit Research Foundation (CRF). This offering is the result of our status as a CRF Platinum Partner. These programs focus on education and professional development in credit, accounts receivable management, and related financial topics that are relevant to the work that you and your team perform each day.

Upcoming Webinars:

Confident Budget Planning Starts with AI-Driven Collections & Predictable Forecasting

Presented by Serrala & CRF
Tuesday, October 7, 2025 – 12:00pm ET

Budget season is one of the most demanding times of year for AR professionals. Endless spreadsheets, late payments, and disconnected processes leave little room for confident planning.

With AI-powered collections, you move beyond simple automation. Budgeting becomes less reactive and more strategic. Instead of just automating tasks, you get real-time intelligence, predictive forecasting, and connected workflows that elevate how AR supports the business. The result: more accurate forecasts, stronger collaboration with finance, and fewer hours spent chasing payments.

What you’ll gain with next-level AR intelligence:

Forecast with confidence using predictive insights, real-time visibility, and 2–6 days faster DSO.
Unlock trapped cash with 8–12% more monthly working capital available for reinvestment.
Scale efficiency by saving 20–25% of time each week and cutting manual work by 90% even if you’ve already automated the basics.
Strengthen risk management with 10%+ reduction in bad debt and same-day receivables matching.
Enhance the customer experience with a self-service portal that accelerates payments, reduces disputes, and eliminates routine inquiries.

Reserve your spot today and discover how advanced AR automation brings clarity, confidence, and control to your budget season.

Speakers:
Michael Koehler, Solution Architect – Serrala
Kerry Depew, Director of Sales, NA – Serrala

CLICK HERE to register. This webinar is FREE for CRF Members.

(Use Coupon Code CADEDU at checkout to attend for free.)

AI In Credit: Quick Wins & Critical Safeguards

Presented by Credit Pulse & CRF
Wednesday, October 15, 2025 – 3:00pm ET

AI is transforming credit management, but it’s not a magic wand. Used well, it can help teams move faster, uncover risk earlier, and scale decision-making. Used carelessly, it can create blind spots, bias, or costly mistakes.

This session will cover both sides of the coin: how to capture the quick wins AI offers today and how to avoid the traps that can put your company at risk. Attendees will leave with ready-to-use strategies, plus the guardrails to keep their workflows sharp, compliant, and trustworthy.

Key Topics:

The Upside: Automation, early signal detection, and AI assistants
The Downside: Bias, incomplete data, and “AI hallucinations”
The Sweet Spot: Balancing automation with human judgment

Speaker:
Jordan Esbin, CEO, Credit Pulse