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Founded in 1929 as The American Bureau of Collections, ABC-Amega has a rich history of providing commercial collections, credit and receivable solutions for business-to-business clients throughout the world. 

During our history, we have had many accomplishments and landmark events, including being awarded with the President's "E" and "E Star" Awards.

1929 American Bureau of Collections founded in Buffalo, New York

1960 Expanded services into foreign markets

1965 Credit Information division established

1975 Membership in the Commercial Collection Agency Association of the Commercial Law League of America

1983 Awarded the U.S. President's "E" Award for outstanding export service

1989 SoftCall®, first-party receivable portfolio management service introduced

1990 Awarded the U.S. President's "E Star" Award for outstanding foreign marketing

1999 Platinum Partner status earned with the Credit Research Foundation

2001 Introduced web-based Client Access systems for commercial collections and SoftCall® services

2002 First commercial receivable management firm certified to the COPC-2000® Standard

2003 Created ABC-Amega Inc., a wholly-owned subsidiary of The ABC Companies, Inc.

2006 All ABC-Amega third-party collectors achieve certification as CCAA Senior Certified Collection Professionals;
        every new collector is required to achieve this certification

2010 Achieved contracted supplier status for SunGard’s AvantGard GETPAID receivables solution

2010 Formed alliances with SunGard’s AvantGard, PredictiveMetrics and AFS Business Services, LLC

2011 Introduced the latest version of SoftCall® proprietary first-party collection system

2012 Selected as sole collections industry member of the BDO Alliance USA Business Resource Network

2012 ICTF Silver Sponsoring Partner

2013 Launched ABC-Collect, our state-of-the-art, proprietary third-party collection system

2013 Attained IACC Certification status

2014 —  ABC-Amega is named as a Top Workplace in Buffalo, NY

2014 —  ABC-Amega is named as a Super 7 Commercial Agency by Collection Advisor

2014 ABC-Amega celebrates 85 years of providing receivable management solutions

2014 ABC-Amega recognized as one of the Best Places to Work in Collections by

2015 —   Corporate headquarters relocated to historic 500 Seneca building

2015 —   Named as Strategic Partner of the U.S. DOC's International Trade Administration (ITA)

2016 —   ABC-Amega named as a Best Place to Work by Business First of Buffalo

2016 —   ABC-Amega recognized as one of the Best Places to Work in Collections by,
one of only 36 companies to be named with this distinction.

2016 —   ABC-Amega certified to the Commercial Collection Agencies of America (CCA of A)

2017 —   Self-certified to the EU-U.S. Privacy Shield Framework

2017 —   Self-certified to the SWISS-U.S. Privacy Shield Framework

2018 —   ABC-Amega named as a Best Place to Work by Business First of Buffalo

2018 —   General Data Protection Regulation (GDPR) compliant (May 2018)