Are you a great communicator with stellar computer and organizational skills? Do you love working with people and using your business acumen to develop solutions and provide results?
This position is fully remote. Interviewing, training, and working will be conducted remotely in your home.
Our professional collection representatives work on behalf of some of the largest and most well-known companies in the world to collect on past due accounts. Collectors at ABC apply independent judgment to handle all aspects of the collection process for clients who have customers in the US, Canada and throughout the world. By using our proprietary software system, ABC-Collect, and a combination of telephone calls, emails and letters, you’ll be responsible for corresponding with both our clients and their customers to manage accounts at all stages of collections.
As a strictly business-to-business collections agency, you will never call anyone about their personal debt – no credit card debt, medical bills, or student loans. We only call businesses that have past due invoices with our clients.
2-4 years of collections experience, preferably in a business-to-business environment. Proficiency in Microsoft Office programs, including Word, Excel, and Outlook; strong computer skills and abilities, including website search acumen. Advanced telephone etiquette skills required; client database management experience preferred.
Ideal candidates will also have: Excellent B2B communications skills demonstrated through prior customer service and collections work experience. Ability to multitask is necessary as well as a positive work ethic and strong time management capabilities. Candidate must be able to function independently and under pressure, and possess a keen attention to detail.
Click here to apply for the Collection Representative position.*
*A resume file upload is required to apply.
If hired, your first few months with us will be an introductory period, during which we will evaluate the success of our employment relationship. If the employment relationship is successful, and if both parties wish it to continue long term, we will award a bonus to you.