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Best Places to Work
in Western New York

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collection Representative (bilingual opening in Mandarin)

Are you a great communicator with stellar computer and organizational skills? Do you love working with people and using your business acumen to develop solutions and provide results?
Our professional collection representatives work on behalf of some of the largest and most well-known companies in the world to collect on past due accounts. Collectors at ABC manage accounts for clients who have customers in the U.S., Canada and throughout the world. By using our proprietary software system, ABC-Collect, and a combination of telephone calls, emails, letters and faxes, you’ll be responsible for corresponding with both debtors and our clients to manage primarily small claims accounts. 


High school diploma or GED; or 3 years’ experience in customer service in a professional office environment; or equivalent combination of education and experience. Previous telephone experience required, strong computer skills and abilities with Microsoft Office. Candidates must also be fluent in Mandarin in both written and verbal communication.

Ideal Candidate will also have: Experience with B2B communications, good time management skills, excellent communication skills and a strong work ethic, ability to learn from constructive criticism, ability to function independently and under pressure.

Click here to apply for the Bilingual Collection Representative position.