Bilingual Account Representative (English & Mandarin)

Build a career using your bilingual skills in Mandarin & English!

In this position you can develop your business skills and add to the success of a team. We believe in a supportive and collaborative work environment and are committed to helping employees maintain a good work/life balance.

This position is fully remote. Interviewing, training, and working will be conducted remotely in your home.

You’ll be responsible making good on promises by helping our clients – some of the most well-known companies in manufacturing, media and technology – get paid for the products or services they provide.

Bilingual Account Representatives work with our clients and their customers to collect on past due business accounts:

  • Outstanding customer service skills are key to improving our clients’ bottom line
  • Work directly with the Accounts Payable department of our clients to obtain information needed to help their customers pay past due invoices

As a strictly business-to-business collections agency, you will never call anyone about their personal debt – no credit card debt, medical bills, or student loans. We only call businesses that have past due invoices with our clients.


High School Diploma/GED and English and Mandarin fluency in verbal and written communication is required. One year in a professional office setting or call center is preferred, as is Microsoft Office experience, especially Excel. Multitasking is a must as well as being detail-oriented, motivated and organized.

If you have previous AP/AR, collections or customer service experience, we would love to hear from you!

Click here to apply for the Bilingual Account Representative position.*

*A resume file upload is required to apply.

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