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ABC-Amega Articles

After more than 90 years in the commercial credit and collections industry, we know our stuff. But we believe it’s important for our clients to be educated as well.

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Collection Litigation: Court Costs and Suit Fees ›

Requirements for Debt Collection in the United States Collecting a creditor’s money as quickly and inexpensively as possible is the primary goal of every professional collection firm. There are times, however, when amicable collection attempts fail. The customer is still

Collecting By Phone: The Three-Step Process ›

Step 1: Planning & Preparation When preparing to make a collection call there are many things to consider, but none more important than understanding: What is the current status of the account? Before you pick up the phone, it’s critical

3 Real-World Examples of Effective Debt Collection Call Scripts ›

Debt collection call scripts are essential for effective communication between debt collectors and customers. They can help turn difficult conversations into positive outcomes. Here are three real-world examples of how carefully written debt collection call scripts can make a big

Six Tips for Making Successful Debt Collection Calls ›

Debt Collection Tips That Get Results For most people, picking up the phone to call a customer and ask them for money isn’t the highlight of their day. In fact, in most overworked and understaffed credit departments, collection calls are

7 Reasons Why You Should Hire a Collection Agency for Your Business ›

Whether your company is growing because of new business or your workload is just growing due to the “great resignation”, it seems that many of us are doing more with less. Free up the time you need to focus on

Top 10 Reasons Customers Delay Payments ›

Stuff happens. Product deliveries get delayed, companies move, employees retire, invoices have errors, and so on. Many times, this is the ‘stuff’ that results in past-due accounts receivable. We queried our collections system for the most frequently occurring reasons for

Credit & Collections Training & Education

To improve your collections process, get collection tips, learn about setting up a credit policy and more, subscribe to our e-newsletter and monthly webinars. Discover additional resources for improving your collections and credit strategies below:

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Articles

A commercial collections leader, we recognize the importance that education and research plays in the industry. Browse our content library with articles on all areas of credit, collections, outsourcing, commercial law, country risk and more.

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Training Courses

Enhance your staff’s skill set with ABC-Amega’s cost-effective virtual or on-site workshops in Credit and Financial Analysis, Telephone Collections, Collection Agency Procedures, the Legal Process and more.

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Webinars

Learn from industry experts in credit, collections, bankruptcy, commercial law, and economics. Our monthly webinar series keeps you in the loop on trending issues in the credit industry. Each webinar includes a valuable Q&A session and a copy of the presentation.

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Glossary of Terms

Brush up on your credit and collections terminology. Cut through the jargon jungle and learn what d/p at sight and d/a payment terms actually means in international sales transactions.

Put our decades of commercial collections to work for your company.

Learn strategies for common challenges in credit, collections, and commercial trade.

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