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Are Unresolved A/R Disputes taking a toll on your company's bottom line?

Originally Published: March 2013

Have you ever calculated your costs for resolving receivable disputes? If you have, you’ve probably discovered that the process is quite expensive. Here's why.

A misstep in any department involved in a sale can result in a discrepancy that delays payment and drives up costs. Disputes, discrepancies and exceptions are “nonstandard” transactions that require additional handling. Costs escalate as customer service or the collection department works to discover the cause and resolve the issue.