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Our Services

Celebrating 85 years in the Accounts Receivable Management industry, ABC-Amega provides a wide range of services for B2B clients including domestic and international 3rd Party commercial debt collection, 1st Party collections outsourcing, industry credit group management and educational resources for credit and collections professionals.

Global Debt Collection

Would you like to improve your recovery rates on domestic and/or international bad debt? Are you unhappy with the responsiveness of your current outside collection agency? Do you fear that making collection calls will jeopardize relationships with your top accounts?

ABC-Amega is committed to achieving the highest possible return on each dollar you place. By acting as an extension of your credit department, we work to preserve positive relationships between you and your customers.

Let our experienced, certified team of global collection representatives help improve your recovery rates worldwide. Learn more about ABC-Amega’s global commercial debt collection services.

Collections Outsourcing

Do you wish you could lower your DSO and improve your company’s cash flow? Have your customers become comfortable with paying late? Are collection calls last on your priority list?

ABC-Amega’s first-party collections/accounts receivable outsourcing service, SoftCall®, is a customizable solution that provides insight into delinquencies and gives you more control of the receivables process. SoftCall® provides timely, consistent follow-up on all outstanding invoices, helping resolve disputes early and encouraging your clients to pay on time.

Let our trained client service representatives help you get paid. Learn more about ABC-Amega’s 1st party accounts receivable/collections outsourcing solution, SoftCall®.

Credit Group Management

Do you need real-time, industry-specific credit information to help you make better decisions? Has keeping up with the financial status of your customers and prospects become too time consuming? Would you like access to cost-effective and accurate credit reports?

ABC-Amega has been managing credit groups since 1965. Our members are able to make credit-granting decisions easier and faster with access to our real-time web-based interchange system with credit information specific to their industry. Regular group meetings, networking events and educational programs give members opportunities to learn from other executives in their industry.

Membership in a credit interchange group will provide you with relevant, accurate and up-to-date information on your customers. Learn more about ABC-Amega’s industry credit groups.


Educational Resources for Credit & Collections Professionals

Could your staff use some practical help with telephone collections? Would a clearer understanding of the commercial collection agency process help you get better results from your OCA? Would you like to get more value out of financials and credit applications?

ABC-Amega’s educational resources were designed to develop skills and expertise of credit and collection professionals. Training workshops, which can be instructed on-site or by webinar, include such topics as: Outside Collection Agency (OCA) Procedures, ABC’s of Collections, Telephone Collection Techniques, Overview of the Legal Process, and more.

ABC-Amega also offers a free newsletter and a monthly webinar series providing relevant, timely content. Visit our Education Center to learn more about ABC-Amega’s educational resources.