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Explore one of the
Best Places to Work
in Western New York

Apply your talents here!

Customer Service Representatives (multiple openings including bilingual French position)

Do you have an upbeat personality, great computer application skills and want to use your business skills in a professional, progressive environment? 

Our customer service representatives (CSRs) work on behalf of some of the most well-known companies in social media, technology and manufacturing to collect on past due business accounts by using diverse account treatment plans, providing variety in your workday. Using ABC-Amega’s proprietary software system, SoftCall®, CSRs manage portfolios by working with both clients and their customers to positively impact the clients’ bottom line using outstanding customer service techniques. 

Qualifications: 

High school diploma or GED; or 3 years’ experience in customer service in a professional office environment; or equivalent combination of education and experience. Previous telephone experience required, strong computer skills and abilities with Microsoft Office.

Ideal Candidate will also have: Experience with B2B communications, good time management skills, excellent communication skills and a strong work ethic, ability to learn from constructive criticism, ability to function independently and under pressure. 

Do you also speak French fluently?

Then you might be a perfect fit for our Bilingual CSR position. In addition to the duties and qualifications above, candidates must also be fluent in both French and English in both written and verbal communication.

Click here to apply online for the Customer Service Representative position.