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Originally published:
Apr-12-2004
Buffalo, NY - Established in 1929 as the American Bureau of Collections, ABC-Amega Inc. has grown from a one-man operation into a respected global commercial receivable management and outsourcing firm. Keeping pace with industry and client needs, the firm expanded its services. In 2003 the organization joined its third-party commercial collections together with Amega Group, its outsourcing and industry credit group operations to form ABC-Amega Inc.
ABC-Amega has been at the forefront of innovation and client satisfaction throughout its 75 year history in the collections and receivable management industry.
It is the first and only receivable management firm to receive both the President's "E" and "E Star" awards presented by the United States in recognition of excellence in facilitating international commerce.
It was one of the first commercial collection agencies to make on-line access to accounts and collectors available to its clients.
The company's technology department also developed the first fully WindowsTM compatible credit interchange system for its industry credit groups.
In May 2002, ABC-Amega became the first commercial receivable management firm to achieve certification to the COPC-2000® Standard, the service industry's most rigorous independent benchmark for operational performance. In addition its Debt Collect division was named COPC's "Global Benchmark for Client Satisfaction" and its SoftCall outsourcing division achieved "World Class" distinction for Client Satisfaction.
ABC-Amega has also distinguished itself by maintaining a dedication to educating and providing relevant information to the commercial collections and outsourcing industry. It provides training and educational programs in the U.S. and Asia. It has recently introduced the Credit-to-Cash Advisor e-newsletter and companion website www.credit-to-cash-advisor.com as a resource for credit and financial professionals.
"We at ABC-Amega are proud of our strong tradition of growth, innovation, quality service and client satisfaction," said CEO David Herer. "And we are excited about a future that promises continued success for our organization and for our clients."
In addition to its headquarters in Buffalo, New York, ABC-Amega has offices in Shanghai and Beijing, China; and Geneva, Switzerland. It provides complete collection services in more than 200 countries worldwide and maintains a network of affiliate attorneys, agencies and representatives in every major metropolitan area. For more information, contact Loral Narayanan, Marketing Director at 716-878-2850.
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