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After more than 90 years in the commercial credit and collections industry, we know our stuff. But we believe it’s important for our clients to be educated as well.

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Managing an Outsourcing Initiative Series 1 ›

Brief History of Outsourcing For most of the 20th century, a successful firm was defined by its ability to own, manage and directly control all of its assets and processes. In the 1950s and 1960s, to protect profits, companies began

Managing an Outsourcing Initiative Series 2 ›

This is the second in a series of articles outlining a multi-step approach to achieving a successful outsourcing implementation. The first article in this series is “Managing an Outsourcing Initiative – Phase 1”. Phase 2 of managing an outsourcing initiative

Managing an Outsourcing Initiative Series 3 ›

A sound agreement is critical to the success of an outsourcing engagement. It allows both the organization and the outsourcing vendor to maximize the rewards of outsourcing, while minimizing the risk. Each party must understand the reasons for the outsourcing

Managing an Outsourcing Initiative Series 4 ›

In the first three articles in this series, we discussed planning, selecting a vendor, and the documents necessary to launching a successful outsourcing initiative. Now we’re ready to talk about Implementation. Implementing an outsourcing initiative involves transitioning the outsourced process

Managing an Outsourcing Initiative Series 5 ›

In four previous articles on Managing an Outsourcing Initiative, we discussed: Planning Analysis and Selection of the Outsourcing Vendor Designing the Outsourcing Contract and Other Documents Implementation To wrap things up, our fifth and final article will take a look

5 Ways Receivables Outsourcing Can Make Your Company Stronger ›

Staying in the game is the primary focus of most companies today. Issues like cutting costs, downsizing, reducing debt, and continuing to navigate through a global pandemic are at the top of every CEO’s “to-do” list. No question about it,

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A commercial collections leader, we recognize the importance that education and research plays in the industry. Browse our content library with articles on all areas of credit, collections, outsourcing, commercial law, country risk and more.

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Training Courses

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Webinars

Learn from industry experts in credit, collections, bankruptcy, commercial law, and economics. Our monthly webinar series keeps you in the loop on trending issues in the credit industry. Each webinar includes a valuable Q&A session and a copy of the presentation.

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Glossary of Terms

Brush up on your credit and collections terminology. Cut through the jargon jungle and learn what d/p at sight and d/a payment terms actually means in international sales transactions.

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Learn strategies for common challenges in credit, collections, and commercial trade.

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