Why Customer Service is the Silent Partner on all Credit and Collections Teams
Whether your company sells widgets, watches, or wallcovering, the common denominator shared by companies and organizations of any size is a critical need for exceptional customer service. As an industry leader in domestic and international commercial receivables management, ABC-Amega strives to provide the highest level of customer service to both our clients and their debtors.
Erica Dishman and Rachel Kirby, who have worked at ABC-Amega as collection representatives for twelve and eight years respectively, agree that solid customer service with both the client and debtor are key to their success. They have kindly shared some of their expert knowledge for this article.