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9 Steps to Help Your OCA Help You

Originally published: January 2012


Steps You Can Take to Ensure You Get the Best Results from Your Collection Agency

It's the nature of the beast, the law of averages. Whatever you choose to call it – some of your accounts are going to end up past due. You're going to have to call on a professional to help you collect.

So you hand the account off. It's up to the agency now. You've done all you can. Right? Maybe.

According to the ABC-Amega third-party collection experts we talked to, there's plenty you can do to stack the deck in favor of getting the money you're owed.

Here are nine suggestions from the pros.